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Unit 1 - Talking about countries, nationalities
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Unit 2 - Saying "Hello" and "Goodbye"
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Unit 3 - Talking about company types and activities
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Unit 4 - Booking and ordering by phone
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Unit 5 - Talking about company location and building
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Unit 6 - Starting and ending a telephone call
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Unit 7 - Sequencing actions and asking questions (Part 1)
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Unit 8 - Sequencing actions and asking questions (Part 2)
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Unit 9 - Dealing with documents and correspondence
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Unit 10 - Apologizing and solving problems
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Unit 11 - Talking about past events
Participants 3658
Lesson 10 of 11
In Progress
Unit 10 – Apologizing and solving problems
