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Business English

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  1. Unit 1 - Talking about countries, nationalities
  2. Unit 2 - Saying "Hello" and "Goodbye"
  3. Unit 3 - Talking about company types and activities
  4. Unit 4 - Booking and ordering by phone
  5. Unit 5 - Talking about company location and building
  6. Unit 6 - Starting and ending a telephone call
  7. Unit 7 - Sequencing actions and asking questions (Part 1)
  8. Unit 8 - Sequencing actions and asking questions (Part 2)
  9. Unit 9 - Dealing with documents and correspondence
  10. Unit 10 - Apologizing and solving problems
  11. Unit 11 - Talking about past events

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Business English Unit 10 – Apologizing and solving problems
Lesson 10 of 11
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Unit 10 – Apologizing and solving problems

khoo-administrator March 6, 2023

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